FAQs
Who can order from Beauty Supply Group?
Beauty Supply Group is a strictly trade only site. To become a trade member you need to have a qualification in the hair and beauty industry.
Is it safe to order online?
Of course. Beauty Supply Group uses GeoTrust Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe Internet transmission of your personal information. If however you still feel uneasy about ordering online please contact us to arrange payment. Phone 1300 241 258.
Are my personal details safe with Beauty Supply Group?
Beauty Supply Group practices safe e–commerce. We do not store credit card details and do not share any of our customers' information with any other parties.
How can I place an order?
Online using Visa, Mastercard, Paypal, Afterpay and Zippay.
What are the returns/exchange policy?
Our Returns Policy is just a click away: See Returns & Exchanges.
What if my goods are damaged or faulty?
We check all items before sending however if something is found to be damaged or faulty on delivery, please complete the returns authorisation form included in your order box within 2 days of receiving your goods and send the form back to us for return approval. Once approved, the item needs to be returned as it was received: unopened, unused and with labels intact.
Beauty Supply Group is a strictly trade only site. To become a trade member you need to have a qualification in the hair and beauty industry.
Is it safe to order online?
Of course. Beauty Supply Group uses GeoTrust Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe Internet transmission of your personal information. If however you still feel uneasy about ordering online please contact us to arrange payment. Phone 1300 241 258.
Are my personal details safe with Beauty Supply Group?
Beauty Supply Group practices safe e–commerce. We do not store credit card details and do not share any of our customers' information with any other parties.
How can I place an order?
Online using Visa, Mastercard, Paypal, Afterpay and Zippay.
What are the returns/exchange policy?
Our Returns Policy is just a click away: See Returns & Exchanges.
What if my goods are damaged or faulty?
We check all items before sending however if something is found to be damaged or faulty on delivery, please complete the returns authorisation form included in your order box within 2 days of receiving your goods and send the form back to us for return approval. Once approved, the item needs to be returned as it was received: unopened, unused and with labels intact.